How Automation Makes Handling Customer Inquiries a Piece of Cake
Many of today’s customer service (CS) teams are making do with tedious processes that still consist of emailing PDFs and other customer inquiries
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Supply Chain Finance: What it is & How it Enriches Working Capital
Providing affordable financing options to suppliers is a win-win strategy for your organisation — more cash for them, less risk for you. But
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10 Accounts Payable KPIs You Should be Measuring
There are an infinite number of KPIs an AP department can track. And that’s part of the problem … more is not necessarily
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The Backbone of Successful Business Transformation: Change Management
Change. Change is a word that strikes fear into the hearts of some people. Change can be difficult, but it doesn’t have to be. Often times
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A Little Bit of Gratefulness Goes a Long Way
Do you practice gratefulness? If you think about it, it is easy to find things to be grateful for, no matter how small
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Driving Supply Chain Efficiency with Digital Order Management Solutions
After years of supplier shortages, demand fluctuations, increased operating costs and liquidity pinches, supply chain leaders face a crossroads — either maintain the
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The Future Course of Process Automation will be Driven by AI, Not Bots
Our U.S. Chief Operation Officer, Steve Smith, is a member of the Forbes Business Council where this article was originally published. Since the earliest days
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How To Turn Your Cost Centers Into Cash Centers
Our U.S. Chief Operation Officer, Steve Smith, is a member of the the Forbes Business Council where this article was originally published. Human resources,
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7 Accounts Receivable Goals for Growth in 2022 & Beyond
The world of accounts receivable (AR) is still evolving as some companies transition back to office life, while many continue to operate in
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Why an ‘Everyone Wins’ Approach to Business is The Best Path Forward
Our U.S. Chief Operation Officer, Steve Smith, is a member of the the Forbes Business Council where this article was originally published. “You have
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