Do you practice gratefulness? If you think about it, it is easy to find things to be grateful for, no matter how small or insignificant they might seem: lunch with nice colleagues, friends with pools (especially on hot summer weekends), and pets that give you love and comfort.
At Esker, one rather big thing we are grateful for is our customers. Not just because they buy the solutions we work on to make them truly useful, but also because they are so happy to give us constructive feedback.
Value creation goes both ways: we try to build the best possible solutions that span the entire P2P process, equipping users with the speed, strategic tools, and support they need to make effective procurement and supplier decisions that will create positive-sum growth. This means that if our customers succeed, it never happens at the expense of any team, individual, or company in their business ecosystem — everyone wins! Hearing about what end-users like and dislike allows us to learn, adapt and improve our solutions and services. We take every opportunity we can to drive innovation and address the current and future needs of the market.
This is why we are beyond thrilled that Esker was positioned in the Strong Performer quadrant in the March 2022 Gartner® Peer Insights™ ‘Voice of the Customer’: Procure-to-Pay Suites. And it is our customers that put us there!
“The “Voice of the Customer” is a document that synthesises Gartner Peer Insights’ reviews into insights for IT decision makers. This aggregated peer perspective, along with the individual detailed reviews, is complementary to Gartner expert research and can play a key role in your buying process, as it focuses on direct peer experiences of implementing and operating a solution.”
With 98%, as of June 8, 2022,Esker has obtained the highest percentage of end-users that are willing to recommend our solutions to others.
So, to everyone that submitted reviews: we want to say a big thank you! These reviews shape our solutions and the customer journey, and we look forward to continuing to build on this feedback! If you have an Esker story you’d like to share, go ahead and join the Gartner Peer Insights crowd and weigh in.
If you have not had a chance to read the reviews written about our products by the professionals who use them, please see Esker’s Procure-to-Pay page on Gartner Peer Insights.
Gartner, Gartner Peer Insights‘ Voice of the Customer’: Procure-to-Pay Suites, March 30, 2022, By Gartner Peer Contributors.
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Gartner Peer Insightscontent consists of the opinions of individual end-users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.
Catherine has been with Esker for 20 years. As Procure-to-Pay Product Manager, she is the market and business expert of all things P2P. She is responsible for overseeing the development of Esker’s P2P suite, including product strategy and vision. Catherine works closely with R&D, sales, marketing and support to ensure customer satisfaction.