Order Management – Blog Esker Asia

Why businesses should leverage Technology to enhance Order Management

June 21, 2023July 6, 2023Esker Admin

In today’s fast-paced business landscape, maintaining a competitive edge is crucial. Manual order management processes can be time-consuming, error-prone, and hinder growth potential. [...]

Improving Customer Service Productivity: Strategies You Need to Know in 2023

May 10, 2023Esker Admin

As businesses grow, there may be better approaches than solutions in Customer Service that worked a year ago. There are processes associated with [...]

How ChatGPT is Helping Customer Service Teams Level Up

May 3, 2023May 10, 2023Esker Admin

The robots are here. Okay, they’ve actually been here for a while now. But lately it’s hard to avoid the topic of artificial [...]

How Automation Makes Handling Customer Inquiries a Piece of Cake

August 10, 2022August 10, 2022Esker Admin

Many of today’s customer service (CS) teams are making do with tedious processes that still consist of emailing PDFs and other customer inquiries [...]

Supply Chain Finance: What it is & How it Enriches Working Capital

August 5, 2022Esker Admin

Providing affordable financing options to suppliers is a win-win strategy for your organisation — more cash for them, less risk for you. But [...]

Driving Supply Chain Efficiency with Digital Order Management Solutions

July 13, 2022July 13, 2022Esker Admin

After years of supplier shortages, demand fluctuations, increased operating costs and liquidity pinches, supply chain leaders face a crossroads — either maintain the [...]

NVIDIA Customer Success Story

March 10, 2022February 28, 2022Esker Admin

NVIDIA Customer Success Story Industry: TechnologySolution: Order Management Benefits at a glance : Since implementing Esker’s Order Management solution, NVIDIA has achieved a [...]

How Siemens Healthineers Benefited From Esker’s Order Management Automation Solution

January 20, 2022January 20, 2022Esker Admin

Leading medical technology company, Siemens Healthineers, was looking to automate its highly manual order entry process to free up Customer Service Representatives (CSRs) [...]

Solving the “Swivel Chair” Problem in Customer Service

November 25, 2021November 25, 2021Esker Admin

The “swivel chair” concept is a process whereby a worker manually enters the same data into multiple systems. When it comes to modern [...]