At Esker, our customers inspire us everyday – to work smarter and always take a step further in helping them reach success. The Esker Impact Awards recognize and highlight customers and users who have achieved remarkable results with Esker’s technology and have gone the extra mile in transforming their business with automation.
Winners are recognized for achieving outstanding results with our solution, becoming thought leaders and handling our solutions like champions!
And the 2021 winners are…
Best Results: Swinburne Sarawak Sdn Bhd
This award celebrates a company that achieved the most outstanding results since implementing Esker’s solutions.
Solution: Procure-to-Pay
- 73% – Decrease in document processing time
- 72% – Increase in productivity of employees
- 80% – Cost savings
- 71% – Employee satisfaction since using Esker
- 3x faster approval time compared to the manual process
“Esker P2P system went above and beyond our expectation. The support and partnership that we garner from our implementation team and the support from Esker implementation team, is a proud achievement for all of us. This is one of the best things that we have actually invested in . Not only that, we do find that Esker do have a very good support eco-system. They gave us value-added service more than we expected.”
Jessie Kok, Director, Finance & Business Analysis, Swinburne Sarawak Sdn Bhd
Biggest Champion: Kok Mei Lan, Assistant Manager, Procurement, Finance and Business Analysis (FBA), Swinburne Sarawak Sdn Bhd
This award celebrates a user who have excelled in using our solution, have exceeded their team’s or their own expectations and got a handle of Esker like real champs.
Solution: Procure-to-Pay
- 73% – Decrease in document processing time
- 72% – Increase in productivity of employees
- 80% – Cost savings
- 71% – Employee satisfaction since using Esker
- 3x faster approval time compared to the manual process
“Most of us are able to benefit from using Esker to manage our purchase of goods and services 24/7 at our own comfort during the pandemic. The dashboard provides users with ready information needed to perform their daily tasks: Monitor performance, spot problems or opportunities as soon they arise, they’re able to make every action smarter and more strategic using Esker. Reports were one of the favourite functions that helped us reduce the reconciliations time compared to manual. Esker support hub and access hub has helped us continue to reskill and upskill ourselves using the Esker solutions.”
Kok Mei Lan, Assistant Manager, Procurement, Finance and Business Analysis (FBA), Swinburne Sarawak Sdn Bhd
Biggest Champion: Jane Jung, Financial Controller, SUNGJOO D&D Inc
This award celebrates a user who have excelled in using our solution, have exceeded their team’s or their own expectations and got a handle of Esker like real champs.
Solution: Procure-to-Pay
“Our company pursues sustainability, with Esker, we are able to embrace the benefit of a paperless environment. Which significantly reduces the time spent managing hard copies. In terms of compliance, Esker provided us with invoice status, workflow and approval transparency, this was favoured by our finance team. Thanks to Esker’s mobile approval function, we are able to approve invoices, regardless of our location which is helpful with the current pandemic situation.”
Jane Jung, Financial Controller, SUNGJOO D&D Inc
Advocate of The Year: Ross Mackay, Group Head of Global Shared Services and Finance Optimisation, International SOS
This award celebrates a customer that actively engages with others, tell their stories at our events, or talk about us to their associates and peers.
Solution: Accounts Payable solution & Accounts Receivable Solution – Invoice delivery, Collection Management & Cash application
“Esker has two really impressive attributes as a company. They listened to what we’re trying to achieve as a company. Gone away when we’ve asked for more suggesting things that we never even thought about. That’s really important because none of us has all the answers. I think for me, Esker has a great product and a great set of people that work for the company. It’s important, therefore, that people hear that message.”
Ross Mackay, Group Head of Global Shared Services and Finance Optimisation, International SOS
Best Project: INTERNATIONAL SOS
This award celebrates a company that has embarked an innovative project with Esker.
Solution: Accounts Payable solution & Accounts Receivable Solution – Invoice delivery, Collection Management & Cash application
“We were very impressed with Esker as a company, but more importantly the people who is working with us for the project. They’ve listened and they see it as a collaboration. Esker has gone on this journey with us, which has been great and the outcomes have been impressive.”
Ross Mackay, Group Head of Global Shared Services and Finance Optimisation, International SOS
CX Explorer: Cui Ming Yu, BA & PMO Manager, Sonepar APAC
This award celebrates a user who actively embarked on new adventures with Esker CX Team.
Solution: Order Management
“The most intuitive benefit we gained from this experience journey is, we get responses anytime when we encounter any obstacles with the service. Recently I realized that what the tasks team provided us was not just software services or after-sales services, but a new business model that binds both parties into an ecosystem that keeps evolving to our security is more than just an established product with one-time purchase.
Instead, it kept growing and adapting to our unique business characters. The importance of Esker to us is becoming a part of our daily business. Esker empowers us in dealing with the compatibility between customer complexity and process consistency. As one of, if not the biggest conundrum in our high level business operation.”
Cui Ming Yu, BA & PMO Manager, Sonepar APAC
Best Partner: FUJIFILM Business Innovation Singapore Limited
This award celebrates a Partner that has the best knowledge of Esker solution and has served our customers the way we want it to be.
“Our collaboration created a mutually strong and transparent relationship. Enabling us to be a stronger market presence in finance automation. Esker’s solutions have enabled our customers to automate finance operations with AI and machine learning capabilities. As the SaaS platform is hosted on Singapore’s Microsoft Azure Data Centre that has acquired a Tier 3 certification, our customers can be assured that the platform offers the highest levels of efficiency, security, and control.”
Koh Ching Hong, Chief Executive Officer, FUJIFILM Business Innovation Singapore
Learn more about our Customers Successes: https://www.esker.com.sg/customers/our-references/