Customer Service Trends to Follow in 2019
As your competition grows, so do customer expectations. While price and product may have been key differentiators at one time, customer service is
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Business Strategy
Video May Have Killed the Radio Star — But Not Fax!
Jelly bracelets, blue mascara and big hair: Those of us who remember the ‘80s all too well sometimes wish we could forget them.
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Esker Recommended PEPPOL Access Point by IMDA in Singapore
Esker, a worldwide leader in document process automation solutions and pioneer in cloud computing, announced today that it is a certified PEPPOL (Pan-European Public Procurement On-Line)
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Start with WHY
Have you seen the viral TEDx talk from Simon Sinek titled, “Start With Why”? If it’s been a minute, you can check it out
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AI Making an Impact in Enterprise Supply Chains
Businesses in multiple industries that adopted a proactive AI strategy for transportation and logistics saw profit margins of more than 5 percent, while
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Is artificial intelligence (AI) becoming a concern for job security?
As we see increased thoughts towards the adoption of autonomous vehicles, delivery of goods via drones, chatbots taking fast food orders, immersive technology
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The Truth About Artificial Intelligence & Its Role in Business
In recent years, there is amazing advancements in Artificial Intelligence (AI) technology. From the use of ridesharing apps like Grab and Ryde to more
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