Many of today’s customer service (CS) teams are making do with tedious processes that still consist of emailing PDFs and other customer inquiries
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After years of supplier shortages, demand fluctuations, increased operating costs and liquidity pinches, supply chain leaders face a crossroads — either maintain the
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Our U.S. Chief Operation Officer, Steve Smith, is a member of the Forbes Business Council where this article was originally published. Since the earliest days
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Our U.S. Chief Operation Officer, Steve Smith, is a member of the the Forbes Business Council where this article was originally published. Human resources,
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Our U.S. Chief Operation Officer, Steve Smith, is a member of the the Forbes Business Council where this article was originally published. “You have
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