Singapore, Malaysia and Hong Kong — June 17, 2020 — Supply & Demand Chain Executive the executive’s user manual for successful supply and demand chain transformation, has selected Esker, a worldwide leader in AI-driven process automation solutions and pioneer in cloud computing, as one of the recipients of the SDCE 100 Award for 2020 for its order management project with Lam Research.
When Lam Research needed a scalable solution with the ability to process PDFs, eliminate redundant manual entry, and streamline order processing to support cost structures and a growing customer base, the company turned to Esker’s AI-driven Order Management solution.
Working with Esker enabled Lam Research to reduce manual data entry, cut order processing time by 88 percent, and lower manual changes per order from 3.7 to 2.8. Lam realised a lower possibility for errors, a streamlined workflow and an increased focus on customer service, resulting in a successful project that drove unprecedented order processing efficiencies.